How do I make changes to an order?
If your order has not shipped, we might be able to adjust your box. Please contact us immediately to request these changes!
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My Account
How can I view and update my shipping information?
You can view and update your shipping information through your order on your ACCOUNT PAGE.
How do I create an account?
You can create an account here.
What do I do if I forgot my password?
From the LOG-IN screen, click on the “I forgot my password” button and follow the directions. If you're still having trouble, contact us and we can reset your password!
How do I refer a friend?
You can send referrals to friends and family here or by visiting your account page and clicking on Referrals. When someone places their first order with your referral code, they will receive $25 off their first order! When their order ships, you will
What perks do you get as a KnowSeafood Member?
Returning customers get 5% off and free shipping on all orders! Order must be $119 after discounts and tax applied and within 90 days of previous order received.
What if I can’t find an answer to my question here?
If you haven't found the answers you are looking for in the Help Center, please don't hesitate to ask. You can contact our Customer Care Crew via email at [email protected] or send us a text message to (774) 762-9449. One of our crew members wi